Privacy & Data Protection

This Privacy Policy explains how we collect, use and protect your personal information when you create an account, play games or otherwise interact with Funky Jackpot. We take your privacy seriously and set out below the types of data we hold, how it is used, who we may share it with and the choices available to you.

Types of data we collect

Personal data

We collect information you provide when registering or verifying your account, including name, date of birth, address, email and telephone number. We also collect identity documents and payment details where required for verification and payments.

Technical data

We collect details about the device and browser you use, your IP address, operating system, device identifiers and connection information. We also record usage data such as pages visited, games played and session timestamps to help operate the service and improve performance.

Transactional data

This covers deposits, withdrawals, bet and play history, bonuses claimed and any communications about transactions. Transactional records are kept to support account management, customer service and regulatory requirements.

How we use your information

We use your data to provide and manage your account, process payments, verify identity, detect and prevent fraud, and meet legal and regulatory obligations. We also use information to respond to enquiries, provide customer support and manage dispute resolution. Where permitted, we may use aggregated or anonymised data for analytics and service improvement.

Data protection and storage

We store your data on secure systems and limit access to authorised personnel and trusted service providers. Technical safeguards include encryption in transit, access controls and regular security reviews. We retain personal data only as long as necessary for the purposes set out in this policy, including any retention required by law.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable secure logins, measure site performance and deliver relevant content. Analytics providers and advertising partners may place cookies for performance and measurement. You can control cookie settings via your browser and opt out of certain tracking tools using available controls.

Your rights

You have rights in relation to your personal data, including the right to request access, correction or deletion, and to object to or restrict processing in certain circumstances. You may also request a copy of your personal data in a commonly used electronic format where applicable.

Access, correction and deletion of data

To exercise your rights or update your details, contact our privacy team. We will typically ask for identity verification before acting on requests to protect your account. For privacy enquiries please email [email protected].

Information sharing and third parties

We share data with trusted third parties who provide payment processing, identity verification, customer support, fraud prevention and hosting services. We may also disclose information where required by law or to protect the safety of our customers. Third parties process data under contract and are expected to maintain appropriate security measures.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page and the updated policy will apply from the date shown. If you are a registered user, we may also notify you of significant changes within your account area or by email.

For clarity about how we handle your information while using FunkyJackpot, or to make a privacy request, please contact [email protected].