Responsible Gambling

At Funky Jackpot we take responsible gambling seriously. We want every player to enjoy their time with us while keeping play safe and controlled. Our approach balances clear information, practical account tools and easy access to support so you can manage your activity and stay in control.

Player protection principles

We focus on prevention, detection and support. That means we provide straightforward controls you can set yourself, monitor account activity for signs of harm, and act quickly if someone needs help. We treat every request confidentially and follow a calm, practical process when dealing with at-risk accounts.

Activity-control tools

FunkyJackpot offers a suite of tools you can use any time from your account settings. These include deposit limits, time reminders, session breaks and temporary cool-off options. You can change most settings instantly; some requests may require a short verification step for security.

Reality checks and session reminders

Enable regular reality checks to receive prompts during play. These reminders help you see how long you have been active and make an informed decision about continuing or taking a break.

Deposit and loss limits

You can set daily, weekly and monthly deposit limits to control how much you add to your account. Loss limits are also available to help cap net losses over a period. Limits are adjustable via your profile, but some reductions may take a short time to take effect to prevent impulsive changes.

Time limits and account breaks

Short time-outs are available if you need a brief pause. For longer breaks, set a cool-off period of several days or weeks. These options prevent access to the account for the chosen period and are useful if you need uninterrupted time away from gambling.

Self-exclusion

If you feel you need a full break, you can self-exclude for a set period or permanently. Self-exclusion blocks access and prevents future marketing materials. We will also provide information on how to seek further support and how to apply for account reinstatement if applicable after the exclusion period.

Recognising signs of problematic behaviour

Look out for chasing losses, spending more time or money than intended, hiding activity from others or feeling distressed about play. If you notice these signs in yourself or someone close to you, consider using limits, taking a break or seeking professional help.

Together: tips for maintaining control

Set clear limits before you play, decide a session time, never borrow to gamble and avoid using gambling as a way to cope with stress. Use our reality checks and limit tools regularly, and keep your payment methods under control with savings plans or banking safeguards.

Professional help and support organisations

If you need guidance beyond our tools, contact recognised UK organisations such as BeGambleAware, GamCare or consider using Gamban to block access across devices. These services offer confidential advice, self-help tools and specialist counselling. If you want help from us, our Help centre team is available to guide you through next steps and signpost further support.