User Terms and Conditions

These Terms and Conditions set out the rules that govern your use of the Funky Jackpot platform and explain the relationship between us and our users. We provide an online casino service and related features; by registering an account and using the site you agree to follow these terms. We reserve the right to manage accounts, enforce limits and carry out checks to ensure the site is used lawfully and responsibly.

Account responsibilities

You are responsible for keeping your account details secure and for any activity that happens under your login. Do not share your password or let others access your account. We may ask you to verify your identity and address at any time - verification is required before withdrawals and where account activity triggers additional checks. If we suspect unauthorised use, fraud or a breach of these terms we may suspend or close the account and withhold funds until investigations are complete.

Eligibility requirements

To register you must meet the minimum legal age in your jurisdiction and be resident in a country where online gambling is permitted. Our platform is intended for personal use only and each person may hold only one account unless otherwise agreed. We may refuse registration or restrict access where local law prohibits participation or where identity checks fail.

Acceptable platform use

Use the site lawfully and fairly. Prohibited behaviour includes collusion, bonus abuse, chargebacks, fraud, creating multiple accounts and any activity intended to manipulate games or promotions. We monitor play for unusual patterns and may restrict play or remove winnings if conduct breaches these terms. You must not use automated software or attempt to reverse engineer any part of the site.

General bonus and promotion rules

Promotions, including welcome offers and free spins, are subject to specific terms that apply in addition to these general conditions. Wagering, game contribution, bet limits and time limits may apply. Bonuses are for recreational play; any abuse or circumvention can lead to forfeiture of the bonus and associated winnings. For full details of a promotion read the promotion terms before claiming.

Deposits and withdrawals

Deposits must be made using payment methods in your name. We may set minimum and maximum deposit and withdrawal amounts and apply checks before processing withdrawals. Withdrawals will be returned using the original payment method where possible and may be delayed for verification purposes. We may deduct reasonable fees where stated in the cashier information and reserve the right to place limits on transactions for security or regulatory reasons.

Dispute resolution

If you have a complaint please contact our support team in the first instance so we can investigate. We aim to resolve issues quickly and fairly; where disputes remain unresolved we will provide details of any available independent dispute resolution schemes or regulatory contacts applicable to your account. We expect users to raise disputes in a timely manner and to provide any information reasonably requested during an investigation.

Updates to terms and conditions

We may update these terms from time to time to reflect legal, regulatory or operational changes. We will notify registered players of significant updates via the site or email where appropriate. Continued use of the service after changes are published constitutes acceptance of the revised terms. For clarity on any change you can contact customer support at [email protected].

Please play responsibly and make use of the available account limits and self-exclusion tools if you have concerns about gambling activity on FunkyJackpot.